Title: Administrator Venue Planning
Auckland Wide, NZ, 1010
Tātaki Auckland Unlimited (TAU) is Tāmaki Makaurau Auckland’s cultural, events and destination agency. It is an Auckland Council-controlled organisation that works to make Auckland a vibrant place to live and visit, through events, experiences and taonga (treasures).
Imagine being part of a large team that orchestrates a symphony of cultural, social, and economic brilliance across Auckland. Our efforts directly translate into impactful change, empowering businesses, sparking innovation and nurturing our city's arts and heritage.
He angitūtanga: The opportunity
Our Administrator Venue Planning is a key member of the team that oversees our venue booking, calendars and contracts management for Auckland Live and Auckland Conventions, Venues & Events brands across 13 venues.
You will be a central hub for administration, information, and support for the event sales and programming teams working in these brands. Additionally, in this role you will lead and collaborate on business improvement and development projects in venue management with internal and external stakeholders.
The role will provide business support as directed by the Business Services Lead and will report to the Head of Venue Planning.
Your key responsibilities will be as follows:
- Deliver venue booking, event calendar and contracts management services for the event sales and programming teams
- Manage compliance of all booking and contracting requests from inception through to completion with a focus on optimising the event calendar and standardising contracting in accordance with organisational policy
- Support the development and implementation of communication and information systems and procedures that support booking and contracting process.
- Support the development and implementation of effective business support processes, information systems and procedures for the event sales and programming teams.
- Coordinate the gathering and review of venue event data (i.e. venue utilisation and event statistics) with the team.
- Monitor and track event invoices, deposits and credits with Finance to help maintain client accounts in support of the event sales and programming teams
- Assist the Property team and their respective Capital Projects and Facilities teams in booking venues for works
To view the full position description please click here.
He kōrero mōu: About you
Our ideal applicant comes with strong communication, verbal and written abilities with a good eye for detail. The secret to our success is our high levels of engagement across our teams and collaboration, especially due to the volume of events we hold each year across 13 venues. This means we need a great team player who is efficient in their prioritisation of work and will be able to work autonomously managing multiple events or projects with little supervision.
Our relationships are also a massive factor to our success, both externally and internally, so we’re looking for someone who has the interpersonal skills to build rapport and manage key relationships with a strong customer-focus approach in this role.
You will ideally come with:
- 2 years’ experience in an arts, events or venues management background
- 2 years’ experience in administrative roles
- Proficiency in using Microsoft Outlook, Word and Excel
- Previous experience with Momentus Enterprise or similar Events Management digital platform would be desirable
- Experience with diary scheduling, reporting, contracting and invoicing would be advantageous
Ngā āhuatanga kei a mātou: What we offer
You will work in a highly collaborative and dynamic environment, in the events space across some of Auckland’s most iconic venues. Additionally, we'll ensure you have opportunities for professional development and growth, and your role will have a direct impact on the economic prosperity of our city. This is an opportunity to work with a highly engaged and motivated team, with the role working on standard Monday to Friday hours.
While the role is primarly based on site, there is some work from home capabiliities associated with vacancy.
Additionally, a full list of our benefits can be found by clicking here.
If the above sounds like an opportunity that speaks to your skills, experience and more importantly, your passion for the Events space, then we’d love for you to apply.
Applications close 26 September 2025
Band D
Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
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