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Training & Development Instructional Designer

Date: 09-Jun-2019

Location: Central Auckland, NZ, 1010

Company: Auckland Council

  • New role within Training and Development
  • Passionate about developing and delivering innovative systems and technical training solutions
  • Central Auckland based

He angitūtanga: The opportunity

The Practice and Training unit is a high performing, diverse and open minded team which delivers training across Auckland Council’s Regulatory Services Directorate. 


You will be developing innovative learning materials and delivering realistic, practical, interactive process driven training to a variety of operational roles within Regulatory Services. The delivery of training will consist of pre - go live and predominantly on the job training.  The overall goal of the role is to ensure that we prepare people to be confident and competent with new processes, systems and way of working. You will be developing practical, easy to use on-the job and classroom training materials, defining learning scenarios and exercises and create course data within the relevant systems.  You will also be delivering role based, process driven training, ensuring that all learning resources are aligned with our learning principles and accurately reflect our business processes.  Your responsibilities will also include the support of end-users during go-live, provide refresher training sessions, possible train the trainer sessions and travel to various sites throughout Auckland to deliver training.

 

You will be joining a team that is creative, collaborative and excited by learning together.  

 

He kōrero mōu: About you

You are an Instructional Designer who loves a mixture of contemporary material development and facilitation. You have experience using e-learning authoring tools and can also apply face to face material authoring methodologies.  You thrive in a fast-paced project environment and have the proven ability to manage a classroom. You have strong written communication skills – clear, well-structured and suitable for the audience.  You also have the ability to quickly understand and translate process and technical content into end user language based on input from process maps, BA’s and subject matter experts.  Your excellent communication skills combined with your appreciation of strong stakeholder relationships will ensure a strong focus on customer-centric delivery, providing first-rate customer service and training solutions.


This would be suitable for someone with a minimum of five to seven years in the adult learning environment.  Previous development and delivery experience with SAP, whilst not requisite, would be considered very useful. As this position will require you to occasionally travel around the region using Auckland Council vehicles, you must hold a valid and clean NZ driver’s license.

Ngā āhuatanga kei a mātou: What we offer

So what’s in it for you? Well, you will be working for an organisation that embraces diversity and has a culture built on trust and valuing individual contributions. The opportunity will start off with the role working in our SAP Capability Uplift Project team first and then moving over into our Training and Development Team, where the continuous development and delivery of system training will be your focus. We offer a competitive salary; flexible working and you get to work with a team of dedicated and respected experts who share a passion for making a difference. You also get to contribute to Auckland’s growth and development through ensuring the right outcomes are achieved for our customers and our environment. 

If you enjoy working in a collaborative team environment and are passionate about building a bright future for Auckland, please apply today!

For more information you can also contact Naomi Green on 021 562 061 for a confidential chat.

Applications close Sunday 30th June 2019. 

This position is deemed a safety sensitive position and will require pre-employment drug and alcohol testing.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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